Effective Date: July 1st, 2026
Company: Big League Roofers
Website: www.bigleagueroofers.com
Contact Email: info@bigleagueroofers.com
Phone: (859) 693-7663
Big League Roofers takes the security and privacy of your personal information seriously. We do not trade, sell, or rent your personally identifiable information. This Privacy Policy explains how we collect, use, protect, and share information when you visit our website, submit a form, request a roof inspection, schedule an appointment, or communicate with our team.
By using our website, you agree to the practices described in this Privacy Policy. If you do not agree with this Privacy Policy, please do not use this website.
We may update this Privacy Policy from time to time. When updates are made, the effective date may be revised. Your continued use of our website after changes are posted means you accept the updated Privacy Policy.
Big League Roofers is committed to protecting the privacy of homeowners, property owners, website visitors, and customers who interact with our website and services.
The information we collect depends on how you choose to use our website and communicate with us.
We may collect and store personal information that you voluntarily provide through our website, contact forms, quote requests, inspection requests, phone calls, emails, text messages, or other communication with our team.
This information may include:
We use this information to respond to your request, schedule appointments, provide roof inspections, prepare estimates, communicate about your project, provide customer service, and perform services you request.
Parts of this information may also be used to follow up with you about services, project updates, promotional offers, educational content, or new website features, unless you choose to opt out of promotional communications.
When you visit our website, we may collect certain information that does not personally identify you. This may include general website usage and traffic data.
This information may include:
This information helps us understand how visitors use our website, improve website performance, enhance the customer experience, and measure the effectiveness of our marketing.
Big League Roofers does not use spyware or install spyware on your computer.
Like many websites, our website may use cookies, pixels, analytics tools, and similar technologies. Cookies are small files stored on your device by your browser that help websites function properly and improve the user experience.
Cookies and tracking technologies may help us:
Most browsers accept cookies automatically, but you can adjust your browser settings to block or delete cookies. Please note that some website features may not function properly if cookies are disabled.
We may also receive cookies or tracking technologies from third-party advertising, analytics, or marketing providers that assist us with website performance and advertising. We do not control third-party cookies, and those cookies may be governed by the privacy policies of the third-party providers.
We may receive information from third-party service providers or business tools that help us operate our website, communicate with customers, manage leads, schedule appointments, provide estimates, analyze website activity, or improve our marketing.
We may use this information to keep our records accurate, provide better service, follow up on requests, and improve the customer experience.
If you sign up for email updates, request information, submit a form, or otherwise provide your email address, we may use your email to send service-related messages, follow-ups, educational content, newsletters, promotional offers, or company updates.
You may unsubscribe from promotional emails at any time by following the unsubscribe instructions included in the email or by contacting us directly.
Even if you opt out of promotional emails, we may still contact you regarding active appointments, estimates, projects, service requests, warranty matters, billing, or other business-related communications.
Our website is intended for general audiences and is not directed to children under the age of 13.
We do not knowingly collect personal information from anyone under 13 years old. If you are under the age of 13, you should use this website only with the involvement and permission of a parent or guardian and should not submit personal information to us.
If we become aware that we have collected personal information from a child under 13, we will take reasonable steps to delete that information.
Big League Roofers may use the information we collect to:
Except as described in this Privacy Policy, we do not sell or release your personal information to outside organizations for their independent marketing purposes.
Big League Roofers may share information with trusted third-party service providers when necessary to operate our business, provide services, communicate with customers, or respond to your request.
This may include:
These service providers may only use your information to provide services to Big League Roofers and are not authorized to use your personal information for unrelated purposes.
If you opt in to receive SMS or MMS messages from Big League Roofers, we may send messages related to:
Message frequency may vary based on your interactions with us. Message and data rates may apply.
Reply STOP to cancel SMS/MMS messages at any time.
Reply HELP for help.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
We may share information with service providers, including subcontractors and communication platforms, that help us operate our business. These service providers may only use your information to provide services to us.
Text messaging originator opt-in data and consent will not be shared with any third parties.
You may opt out of receiving promotional emails, newsletters, or marketing communications from Big League Roofers at any time.
You can opt out by:
You may also contact us to request that we update, correct, or remove certain personal information we maintain about you, subject to any legal, business, contractual, or recordkeeping requirements.
Please note that even if you opt out of promotional communications, we may still contact you regarding active service requests, appointments, estimates, projects, warranty matters, billing, or other business-related communications.
Big League Roofers takes reasonable steps to protect the information submitted through our website and business systems.
However, no website, online form, email system, text messaging system, or electronic storage method is completely secure. While we work to protect your information, we cannot guarantee absolute security of information transmitted online.
We may retain personal information for as long as necessary to:
When information is no longer needed, we may delete, anonymize, or archive it in accordance with our business practices and applicable law.
Our website may include links to third-party websites, tools, platforms, manufacturer resources, financing providers, review platforms, or other outside services.
Big League Roofers is not responsible for the privacy practices, content, security, or policies of third-party websites. We encourage you to review the privacy policies of any outside websites you visit.
Big League Roofers may update this Privacy Policy from time to time as our website, services, technology, legal requirements, or business practices change.
When changes are made, we may update the effective date at the top of this page. We encourage you to review this Privacy Policy periodically so you understand how your information is collected, used, and protected.
If you have questions about this Privacy Policy or how your information is handled, please contact Big League Roofers:
Big League Roofers
Website: www.bigleagueroofers.com
Email: info@bigleagueroofers.com
Phone: (859) 693-7663
You may also contact the office nearest you:
Lexington Office
Phone: (859) 693-7663
Website: www.bigleagueroofers.com
Louisville Office
Phone: (502) 876-7663
Website: www.bigleaguerooferslouisville.com
Somerset Office
Phone: (606) 407-7663
Website: www.bigleaguerooferssomerset.com
